Tuesday 22 March 2016

Top 10 Mistakes in Online Business

1. Waiting too long to launch a product/service

When you start blogging or podcasting to build an audience, it’s easy to get stuck on the content “hamster wheel” for months or years without ever offering something for sale.
There are a few reasons this happens.
Some people are waiting for some magic audience size “1,000 subscribers” or maybe “10,000 visitors” or whatever your number might be.
Some people just can’t find the time to blog or podcast or make videos AND to build a product at the same time. It’s tough.
Some people simply talk themselves out of creating a product because they’re afraid no one will buy it. They don’t want to fail after putting in so much time creating content.
Whatever the reason, this is a fatal trap. If you’re building a business, you need to address the biggest risk head-on. The biggest risk you’ll face as a business is in creating something no one will pay for.
Plus, you need practice at building and launching products. Your first one might not be all that good. The sooner you put something out there, the closer you get to sustainable revenue.
Mistake #1: waiting too long to launch a product or service.
Mistake #1: waiting too long to launch a product or service. 


2. Solving an unimportant problem

If the problem your business solves is important enough, you won’t even have to look for customers. Imagine if you had a cure for cancer, for example.
Businesses fail all the time because they try to solve a problem nobody really cares about. If you put your product or idea out there and nobody buys it, there’s a good chance you should look for a more important problem, not a bigger audience.
Mistake #2: Solving an unimportant problem
Mistake #2: Solving an unimportant problem. 

3. Not really listening to customers

How do you know if the problem you solve is important enough?
Listen to your customers. Really listen to them.
Don’t just listen to the customers who provide validation. Listen to the ones who ask for refunds or buy your product but don’t use it. Listen to the people who tell you they won’t buy, and find out why.
Don’t just pay lip service to your customers. You don’t have all the answers, they do. There’s a reason why “the customer is always right,” because without customers you don’t have a business.
Online Business Mistake #3: Not really listening to customers
Mistake #3: Not really listening to customers. 

4. Not being different enough

In most markets, customers have different options to choose from. If your business has competition, you have to give your potential customers a reason to choose your offering over another.
I see this all the time with new bloggers. They jump into a popular topic and essentially mimic or copy what other popular bloggers are already doing. I suppose they think “if it works for them, maybe it will work for me.”
But think about it from the reader or customer perspective. If they find your blog, they’ll be asking themselves “why is this blog worth spending any time on?” You have to answer that question quickly and clearly, before they click the back button.
You can’t expect to grow an audience by being an inferior version of some other better known site. Even if your site or product is arguably better than the competition, “better” is subjective.
Instead of simply trying to be better, you need to be different. Then, when someone asks why your site or product is worth her attention, your answer will be objective and easy to understand.
Online Business Mistake #4: Not being different enough
Mistake #4: Not being different enough. 

5. Choosing a topic you don’t care about

Whatever you choose to focus your business on, you’re going to need deep subject knowledge, fresh creativity, and unwavering stamina.
There will be competition who cares more about the topic than you do. How can you compete if the gap between your love of a topic and your competitors’ is wide?
This doesn’t mean your business has to be your #1 “passion” or life’s work (most of us don’t have one single passion in life), but don’t make things impossible by choosing something you don’t care about.
If you love your topic, stamina won’t be an issue. If you love your topic, creativity will flow, and influence will be easier to build.
Don’t ask yourself what the world needs. Ask yourself what makes you come alive and then go do that. Because what the world needs is people who have come alive. -Howard Thurman
Online Business Mistake #5: Choosing a topic you don't care about
Mistake #5: Choosing a topic you don’t care about. 

6. Starting with vastly wrong expectations

This won’t be easy, and it won’t be quick.
Building a successful business is a massive undertaking. You probably can’t do it while traveling the world. If you have a full-time job, it will be much, much harder.
If your plan involves four-hour workweeks, or if your timeline is measured in weeks or months, you will probably fail.
These are the hard truths that people rarely talk about. Overnight successes don’t exist. Your original plan will probably have to be completely re-written, maybe multiple times.
Ask yourself: will building this business still be worth it if it takes years to get there? What if building the business is harder and more stressful than your current job?
Talk to some entrepreneurs who have achieved something close to what you want to achieve. Ask them what it really took. Ask them about stress and timelines and giving up. Ask them not to sugarcoat it. Really listen. Then ask yourself if you’re prepared for your own version of that.
Online Business Mistake #5: starting with vastly wrong expectations
Mistake #5: starting with vastly wrong expectations. 

7. Spending too much time thinking and not enough doing

Not much to say here that isn’t perfectly summed up in this quote:
Genius is one percent inspiration, ninety-nine percent perspiration.
-Thomas Edison
If your ratio of thinking-to-doing is anything less than 80% doing, think again do more.
As Chase likes to say, entrepreneurs have two modes, CEO mode and worker-bee mode. In a one-person business, you have to be both.
Online Business Mistake #7: Too much thinking not enough doing
Mistake #7: Too much thinking, not enough doing. 

8. Going it alone

The only reason my business exists today is because other entrepreneur friends wouldn’t let me quit. Seriously, I tried to throw in the towel and start over with something else, but they wouldn’t let me. They talked me out of it.
No one can succeed in business alone. You need people to make it work. Your customers are people, your suppliers are people, your service providers are people.
Most importantly, you need support from other entrepreneurs who are at similar stages as you are, and from others with more experience.
The more connected you become with other entrepreneurs, the more normal your quest becomes. You’ll no longer feel crazy or alone, and you’ll realize that we all face obstacles just like you’re facing.
The entrepreneurs who talked me out of quitting were part of a little group that met weekly to hold each other accountable. It didn’t cost any of us a thing, other than an hour of our time each week, but it turned out to be the most valuable resource I ever used in my business.
Reach out to another entrepreneur or two, and ask them to meet weekly. Share your struggles and goals, and review your progress each week. This simple process is so powerful.
Online Business Mistake #8: going it alone
Mistake #8: Going it alone. 

9. Confusing “blog” with “business”

Repeat after me: a blog isn’t a business. A blog isn’t a business.
A blog is an incredible platform for sharing your ideas, connecting with people and growing an audience. The same is true of podcasting, YouTubing, or any other place you might publish content for free.
Giving away free content isn’t a business. It’s a tool for building influence.Don’t count on turning that influence into sponsorships or advertising dollars. You’ll need a more direct plan for earning an income if you want your blog or podcast to pay off.
See point #1 above about launching a product/service.
Online Business Mistake #9: confusing a blog with a business
Mistake #9: Confusing a blog with a business. 

Not starting at all

This is perhaps the biggest mistake of all. Don’t be that friend who talks and talks about starting a business for years and never does anything thing about it.
It’s easy to get so worried about all the possible mistakes that you never get started at all. But that’s the only way to guarantee failure.
Starting a business isn’t a sure thing — it takes guts and intelligence and heart and hustle — but you will get better over time ONLY if you start.
The best way to ensure you’ll succeed is simply this: don’t be afraid to make mistakes. Mistakes are part of the process. So dive in, get started and find a community to support you… because you are not alone.

Thursday 18 February 2016

How to grow your eBay store into something more

© Robbert Noordzij - licence
 
 
Taking the next big step and expanding your business beyond selling on eBay can seem like a daunting prospect, but it doesn’t have to be. If your store is having a lot of success on the popular auction site, there is no reason that it can’t stand on its own two feet and become a profitable private enterprise. In this article I will share some of the lessons I’ve learned from growing my own eBay store with the aim of helping you to do the same. With a little work, you will be able to transfer your sales from eBay to your own independent business.
 

eBay is a great place to do business

Even though I am encouraging you to look beyond the website, you should not underestimate the value of eBay to an independent vendor. The website provides the ideal platform for anyone looking to establish their start-up business, with very little outlay required for marketing and a user-friendly interface that makes listing your products very easy.
eBay is world famous and possesses incredible pulling power, with over 17 million visitors to the UK version of the site every month. The ability to tap into such a market is something that no vendor should pass up, especially during those early days. However, even when you spread your wings beyond the website, you should still look to maintain your store on there. Most successful vendors run both their own website and an eBay store in parallel. Many big high street names, like Argos and Currys-PC World, have opened their own eBay stores a long time after becoming established names, which just goes to show how valuable a market the auction site is.
 

Expand to a larger storage space

When I first started to trade on eBay, I was sourcing my products from a local wholesaler and then listing them online. During those early days, business picked up quite quickly and I was able to learn which items were bestsellers and which weren’t. By looking at what was selling well and what customers were asking about, I was able to anticipate where I needed to expand my range.
The problem was that many of these products weren’t available at the wholesalers, and I found it difficult to persuade the brands that manufactured them to work with an eBay trader who did his business from home. Once the store reached the right level of income, the first thing I did was to rent storage space for my stock. This turned out to be a great move, as not only did it give me more room for an expanded range, it gave me an address for the business. This really helped me to gain the trust of the brands I was negotiating with, and as a result, allowed me to offer a larger range of products.
 

Look for ways to improve your business processes

With the new storage space and expanded range, sales began to grow quickly. With the increased level of trade came more pressure to maintain smooth and punctual processes within the business. For example, as we were selling higher quantities of stock, there was more importance placed on stock replenishment than before, and it was obvious that something had to be done to make the current system more efficient. At first, I had members of my family helping out to make sure everything ran smoothly, but after evaluating the situation, I identified a number of ways that I could change the way I did things to really improve my business processes.
One of the first things I did was to take on a member of staff to help with the packing of orders. It can be strange at first after being a solo trader for a while, but increasing the number of hands on deck allowed me to concentrate on improving other things. I invested in some multi-channel management software so that I could automate many daily tasks, like accounting and label printing. We also had Royal Mail begin to pick-up from our warehouse, rather than taking the parcels to the post office ourselves. These were both great timesavers as it freed up a lot of time spent carrying out these tasks each day, helping us to speed up processing and delivery. This in turn contributed to our growing reputation as a brand that was both quick and reliable.
 

Invest in a website

While eBay is a fantastic resource for generating sales, an important part of growing your brand is to create your own website that can act as a home for your business. When the time comes to spread your wings and carve a space in the internet to call your own, make sure you do it the right way. A website done on the cheap is a sure-fire way to make customers think twice about ordering from you, as they try and decide whether your amateurish looking online store is a trustworthy place to spend their money.
Make sure your website is well optimised to maximise the traffic that comes from search engines – if you don’t have the expertise to do this, there are many online marketing experts who can help you out. Don’t go closing down your eBay store, as it can help to drive traffic towards your new website and vice versa. Having both outlets for sales can also help to build your brand.
 

Don’t get sucked into a price war

One thing that I have learned from my time on eBay is that there is no point in trying to compete on pricing. The website is the world’s most popular online marketplace for a reason, and there will always be another vendor looking to undercut your prices, no matter how low you go. Instead, strive to offer a great service, useful advice, and better quality products to distinguish yourself from the crowd. These are the things your customers will remember, and will go a long way to building a great reputation for your brand.
If you follow some of these pointers and apply them to your own eBay store, you are more than likely to see an increase in sales and a growth in the number of good reviews you receive. When the time is right, set out to establish your own independent store and be patient as you build an excellent reputation for your brand. Success will soon follow.
 

About Neil Parker

Neil started out selling car accessories on eBay outside of his day job. As sales increased and his store became more successful, he moved operations from his home to a dedicated business address to cope with the demand. The business has gone from strength to strength, and now retails to a large customer base and has a popular website where customers can buy from the company directly. The store recently underwent a successful re-brand to become DriveDen, and has ambitions of becoming a recognisable brand within the automotive aftermarket and accessory retail sector.
 

Top 5 Marketing Automation Tools for Small Businesses

Image Credits janeb13, CC0
 
 
For reasonable monthly or annual rates, marketing automation tools are available to small businesses to save time and money on their online marketing strategies. These tools make it efficient and practical to schedule your emails, blog and social media posts ahead of time, and can even manage your contact lists and hiring automatically.
Most businesses use a combination of marketing automation tools to organize and synchronize their online marketing efforts. Here we list the Top 5 Marketing Automation Tools to help your small business succeed online.
 

1. GetResponse

Automation Type: Email Marketing
The importance of email marketing can’t be overstated; it’s integral to create a rapport with your customers, gather information, keep track of transactional emails and, of course, grow your contact list. GetResponse has a ton of great features to help you create and publish your emails, but it’s automation really shines among others in its class. Schedule time or action-based automated emails, to a list of contacts segmented to your specifications.
Simply import contacts from your hard drive or other services like Gmail and Salesforce. From there you can set up automation for:
  • Birthday, Anniversary or Welcome Mails
  • Transactional Mails
  • Follow-ups
  • Newsletters
GetResponse has an easy-to-use interface to help you build professional-looking emails, and sends you analytic reports to help you points of strength and weakness in your campaign.
 
 

2. Zen Desk

Automation Type: Customer Service
Eventually every business hits the point where their online customer service can no longer be contained manually. Zen Desk wants to help by automating your tickets, managing customer communications from email, web, social media, phone or even live chat.
Zen Desk goes a bit further, collecting data from your tickets to let you better serve your customers in the future. It’s also compatible with other popular online marketing tools, so you can share data across apps. Conflict resolution is made quick and easy with the team of Zen Desk behind your ticket system.
 
 

3. HootSuite

Automation Type: Social Media
To make sure you’re reaching a broad range of potential and existing customers, all businesses should have a presence on multiple social media networks. Unfortunately, it can get unwieldy to organize so many different accounts without a social media automation tool like HootSuite. This all-in-one tool lets you control all your social media accounts in one place, and even collect data on how well your posts were received and what people are saying about your brand.
HootSuite lets you keep a pulse on your business’ profile over various platforms, helping you up your social network game and take your company to the next level.
 
 

4. Recruiterbox

Automation Type: Hiring
Hiring online is a great way to reach talented individuals your company needs to grow, but it can be time consuming and expensive. Recruiterbox aims to take away some of the stress involved with hiring online; post openings, manage candidates and use their thorough analysis to make the right choice.
Recruiterbox offers:
  • customizable application forms
  • helpful questionnaires
  • online and offline communication
  • detailed search options
 

5. Evernote

Automation Type: Transactional and Accounting
Organize your accounts from your mobile device, tablet or desktop computer with the ever-helpful Evernote. Lifesaving features include:
  • Save bills
  • Scan and store receipts
  • Scan business cards to organize your contacts
  • Easily search your library of information
  • Take a picture of your notes and save it as a PDF
Evernote makes it easy to manage your eCommerce accounts and professional contacts in one place.
 
 

Which tools do I need?

Depending on your business, you may need one or all of these incredible apps to help your business reach its next level of success. Streamline the efficiency of your communications and bookkeeping with the help of these online tools.
 

7 Fantastic Tools For Video Marketing

video marketing

Video marketing is the new big thing. Every marketing blog tells you how essential video is to your business—no matter what type of business you’re actually running. New statistics are coming out all the time about how much videos can increase your engagement and audience retention. If you’re an entrepreneur you simply can’t afford to ignore this trend towards video marketing.
Luckily you don’t need a huge budget to get started adding video content of vlogging to generate more exposure to your business. With advances in technology, there are plenty of high quality video cameras that cost only a few hundred dollars and are perfect for getting started.
In addition, you do not need to be a massive tech geek or Adobe Premier expert to make cool videos for your business. You can make all kinds of nifty videos with the incredible tools below.


  1. Flipagram
With this easy-to-use tool you can combine a series of images to create a short video story, ideal for Facebook or Instagram. You can install this tool on any operating system and start making your own videos within an hour.


  1. Stop Motion
Stop motion is one of the most interesting film techniques out there and this app makes creating your own stop motion videos easier than ever before. Allowing you to watch and edit your video frame by frame, this intuitive app gives you complete control over your own videos and even allows you to buy small upgrades like sound effects. Unfortunately at this time it is only available for iOS.


  1. Animoto
If you’re looking for something really simple Animoto is the program with you. Simply upload all the photos & videos you want to string together, add music and a range of other features offered by the editor and embed it in your website code. There is a mobile Animoto app as well so you can more easily share videos on mobile.


  1. PowToon
PowToon is a tool specifically designed to create animated videos for brands and products. They offer a variety of video templates, characters and transitions to make it easier to create your own video but you can also create your own template from scratch.


  1. WeVideo
One of the few high quality web-based video editors, WeVideo allows you to combine still photos and audio recordings to create a compelling video story. You can also download the WeVideo mobile app to create videos while you’re out and about.


  1. Wideo
Designed to help businesses create simple promotional videos, Wideo offers a variety of templates for you to choose from as well as allowing you to create your own template from scratch. With this program it’s also easy to pull your logo or other branded graphics into your videos.


  1. YouTube Editor
If you’ve already got some cool video you can use the YouTube Editor to do a whole range of things including adding a fill light, altering contrast and changing the length of your video. You can also add transcripts and annotations to make your video more SEO friendly.
Creating videos for your business sounds like a daunting prospect but it doesn’t have to be. These tools are just a portion of what’s out there. Keep searching until you find a program you truly love working with.

http://www.businessblogshub.com/2016/02/7-fantastic-tools-for-video-marketing/

Tuesday 16 February 2016

The Top 10 Ways to Find Your Audience

 

Your Audience Is Out There Somewhere!

It doesn’t matter who you are, what your opinions might be or even whether you have anything to say worth listening to.

Someone is willing to listen to YOU right now.

In fact, they are listening to someone right now and they might as well be listening to you!

But, most likely they aren’t.

Even if you have thousands of fans, clients, customer and supporters for your ideas, products and services, you haven’t even touched the surface of the audience available to you right now.
As I write this there are 310,574,391 people in the United States alone and  the world has a few more … 6,877,731,978 at last count.

I’m pretty sure you aren’t reaching them all.

But, I’m also just as sure that there are THOUSANDS of people who agree with what you want to say — No matter what you think.
 

1. “Who IS your Target Audience”

  • What type of audience do you want?
  • Are you looking for a particular age, gender, location etc – or stage of life, political interests?
  • What are the personality traits, emotions, needs, passions and frustrations of you audience?
  • What value or benefit can you bring to the table?
  • Who is your ideal customer?
  • What kinds of groups or associations would they join?
  • What do they dislike?
 

Try imagining a prototype person who is your main audience.

  • Name the person.
  • Give them an age.
  • An outlook on life.
  • A job.
  • A family.
  • A city to live in.
  • Interests.
  • An Education.
 

Do you have more than one audience?

Why not list them all out?
  • What is cool to these people?
  • What impresses them?
  • How do they interact?
  • Are they technical?
  • Are they sophisticated?
  • Are they conservative?
  • Are they radical?
 

What is the tone of their language?

  • Do they use slang?
  • Do they want “Just the facts?”
  • Are they emotional?
  • Are they angry?
  • Do they have a history together?
 

What do they want and need?

  • What are they missing?
  • What are their problems?
  • What do they value?
  • What is most important to them?
  • What are they least likely to care about?
The best way to spread your message is to start by observing what is already being shared, discussed and admired by your audience.
 
 

2. “Identify where your audience is and what they do”

  • Where do they hang out?
  • What activities are they taking part in?
  • Are they readers?
  • Social animals?
  • Do they have their own jargon or lingo?
 

Talk to your audience

  • Do surveys.
  • Ask your friends and relatives what things they would look for if they were your potential customers.
  • Find online forums that appeal to your audience.
  • Research what your competitors are doing.
  • Keep on top of what your industry buzz is about for successful target marketing.
  • Subscribe to relevant newsletters and publications.
  • Use market research to find vendors and content providers.
  • Search Google for blogs, profiles and groups.
 

Look for “Hot Spots”

Where does my target go to …
  • Network
  • Research
  • Read the news
  • Catch up with friends
  • Be entertained
 

See who’s getting results  …

Which items are …
  • Getting the most buzz
  • Gathering responses
  • Causing controversy
  • Being the most useful
 

Check your competitors …

Be sure to locate your competitor’s online presence to make sure you’re heading the right direction.
  • Focus on high-traffic sites, events and profiles …
  • Find potential partners, what websites are they on.
  • Don’t stop researching your target audience. Your marketing strategy must keep pace with change.
 

Check your own analytics.

Google Analytics is a great way to see who refers readers to your site. Check out where your audience comes from and visit those sites.  Then check and see where they are going when they LEAVE your site.
 
 

3. “Find the key influencers”

Who are the key  …
  • Bloggers
  • Marketers
  • Experts
  • Print Publications
  • Media Outlets
  • Mavens
  • Reporters
  • Social Media Addicts
Then figure out what motivates them to move your message out to the masses.
 
 

4.” Engage with Empathy”

You don’t stand out in a crowd, by standing there and yelling. Think about the boy who cried “Wolf.”  It works the first time, but after a while people tune you out.
Introduce  content or conversations your audience is interested in using a voice that commands respect or affection or they won’t listen to you.
Ask …
  • What is my audience interested in?
  • What would they want to read?
  • What do they search for?
  • How can I entertain?”
Definitely …
  • Be personal
  • Be helpful
  • Be enjoyable
  • Ask questions
  • Be human
  • Be nice
  • Be interesting
  • Use their language and jargon
  • Share media (pictures, videos, reports) they will connect with
 

5. “Expand the edges”

Reach out to your audience and become part of communities.
  • Subscribe to blogs
  • Join networks
  • Join groups
  • Write articles
  • Publish a book
  • Attend live events
  • Speak
  • Create useful content
  • Comment on blogs and forums
  • Set up Google Alerts to track mentions.
  • Use StumbleUpon – to discover and read new content
  • Introduce yourself – Sending someone a personalized email shows them that you have noticed them and you care about them enough to personally contact them.
  • Respond to posts
  • Answer questions
  • Solve problems
  • Make them notice your presence.
  • Share interesting content.
  • Check out advertisements
  • Use Google Trends and Trendrr to search for what is trending now.
  • Use Quantcast to get data (size, age, income, education etc) on your audience.
  • Use Technorati to search for hot blogs and posts.
  • Use Dan Zarrella’s ReTweetability Index and Wefollow.com to find the most influential Twitter accounts by keyword and number of re-tweets.
  • Use local geo-targeted directories such as Placeblogger
  • Search Facebook fan pages
 

Find out who and what is popular

  • What posts are drawing comments
  • What is being retweeted
  • What Fan pages have high followers
  • What topics are hot today
  • What is the news media covering right now
  • Which headlines are drawing you in
  • What videos are getting the most views
 

6. “Deliver quality solutions”

Think about who you are, what you stand for, and what valuable contributions you can make to your audience.
Be as specific as possible.
  • What do you have to say that will surprise your audience?
  • What do you want your audience to think, learn, or assume about?
  • What impression do you want to convey to your audience?
Solve real problems!
Develop content and delivery platforms (blogs, social network profiles, article sites, forums, etc.) so you have a platform to can communicate your expertise on a consistent basis.
 
 

7.  “Determine your keywords and key phrases”

Develop a list of keywords and key phrases your audience is searching for.
For detailed help on keyword research, view the free video tutorials at http://newbiequickstart.com
Keyword research is a tactic marketers use to help increase search engine optimization (SEO) for bloggers and websites to improve their visibility in search engines.
After you have your keywords, here are a few ways to use them:
Use Twitter Advanced Search to search on your keywords and phrases and follow interesting people in the results.
Subscribe to the RSS Feed of the results.
Identify hashtags used in posts related to your terms.
Write tweets using your keywords as hashtags.
Use Twellow.com to search Business Categories.
Use Blastfollow.com to follow Twitter users in mass based on subject.
 
 

8. “Outsource your marketing to find your target audience.”

It’s easier than ever to find qualified and knowledgeable experts for reasonable rates to create marketing strategies for your company’s target audience.
Click here for free resources for List Building and Outsourcing.
 
 

9. “Advertise!”

Who says you have to jump through hoops to build an audience.
It is nice to know that there are targeted, reliable, effective options in paid media to reach consumers in their media of choice.   Check out the Tobri Business Premier Advertising Package and tap into the millions of page views being generated on Tobri every day.
 
 

10. ” Do good!”

All of the above methods really come down to one basic principle.  Do good things and you will have all the audience you ever need.
Hope this helps!